Privacy Policy

1. Introduction

The protection of your personal data is of utmost importance to LegalCodeHelp. This Privacy Policy informs you about what data we collect, how we use it, and what rights you have regarding your personal data. We strictly adhere to applicable data protection regulations, in particular the Swiss Federal Data Protection Act and the EU General Data Protection Regulation (GDPR), in connection with our IT legal consulting services.

2. Collection and Processing of Personal Data

We collect personal data only when you voluntarily provide it to us, e.g., when registering for our platform, using our services, filling out a contact form, or communicating by email. The collected data may include the following:

  • First and last name
  • Email address
  • Phone number
  • Company name and position
  • Business contact details (address, phone)
  • User profile information (username, password)
  • Usage data (to improve our services)

This data is used exclusively for the provision of our IT legal consulting services, to improve user experience, and to fulfill our contractual obligations.

3. Use of Personal Data

The information you provide is used for the following purposes:

  • Setting up and managing your user account
  • Providing our IT legal consulting services
  • Processing payments and invoices
  • Communication about platform updates, new features, and technical changes
  • Responding to support and service requests
  • Improving our services and user experience
  • Notification of relevant new products or services (only with your consent)

We treat all information with the highest confidentiality and do not share your data with unauthorized third parties unless required for contract fulfillment (e.g., to payment service providers) or when legally obligated to do so.

4. Data Storage and Security

We store your personal data only as long as necessary for the fulfillment of the respective purposes or as required by legal retention periods. Customer data is typically stored for the duration of the contractual relationship, plus a reasonable period for any legal claims. To protect your confidential data from unauthorized access, loss, or misuse, we implement advanced technical and organizational security measures, including encryption, firewalls, and regular security audits that comply with Swiss and European data protection standards.

5. Cookies and Tracking Technologies

Our website and platform use cookies and similar technologies to improve the user experience, store your preferences, and collect anonymized data on website usage. This data helps us continuously optimize our offer and the functionality of our IT legal consulting tools.

You can manage the use of cookies in your browser settings and deactivate them if needed. However, please note that this may restrict some functions of the platform, such as automatic login or personalized dashboard settings.

6. Your Rights

You have the right to:

  • Information about the data we store about you
  • Correction of incorrect or incomplete data
  • Deletion of your data, unless legal retention obligations exist
  • Restriction of processing if certain conditions are met
  • Objection to the processing of your data based on legitimate interests
  • Data portability, as far as technically possible

If you wish to exercise any of these rights, please contact us at the contact information provided: [email protected].

7. GDPR Compliance

As a Swiss company with customers from the European Union (EU), LegalCodeHelp complies with the provisions of the General Data Protection Regulation (GDPR). This specifically means:

  • We process personal data only on a lawful basis (consent, contract fulfillment, legitimate interest).
  • We ensure transparency regarding the use of your data through this detailed privacy policy.
  • We implement appropriate technical and organizational measures to protect your data.
  • We have established procedures for reporting data protection violations.
  • We conduct data protection impact assessments for relevant processing operations.
  • We ensure that our data processing partners also act in compliance with GDPR.

As a data subject, you have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data violates the GDPR.

8. Handling of Client Legal Information

As a provider of IT legal consulting services, we are aware that we handle particularly sensitive data. Please note the following important points:

  • LegalCodeHelp serves as a data processing platform for the legal data you upload or link.
  • We have no direct access to your legal data unless explicitly authorized by you for support purposes.
  • All legal data is stored and transmitted in encrypted form.
  • We do not conduct automated analyses of your legal data for our own purposes.
  • We do not sell, rent, or trade your legal data under any circumstances.

Your legal data is used exclusively for the services you request, and all analyses are performed only within the framework of the functions you have activated.

9. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time to adapt it to legal or technical changes. The current version will be published on our website. We recommend that you review this statement regularly.